Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Dust Clean mobile application (the "App").
1. Information We Collect
1.1 Information You Provide
When you use the App, we may collect information that you voluntarily provide to us, such as when you contact our customer support team. This information may include your name, email address, and any other information you choose to provide.
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device information: such as your device model, operating system version, unique device identifiers, and mobile network information
- Usage data: such as the features you use, the actions you take within the App, and the time and duration of your use of the App
- Hardware metrics: such as temperature readings, fan speeds, battery status, and other hardware performance data necessary for the App's functionality
1.3 Information Collected by Third-Party Services
The App may use third-party services that collect information to help us improve the App and our services. These third-party service providers have their own privacy policies addressing how they use such information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App and our services
- Diagnose and fix technical issues
- Generate hardware diagnostics and performance reports
- Provide customer support
- Understand how users interact with the App to improve our offerings
- Comply with applicable laws and regulations
3. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting services, analytics providers, and customer support services. These service providers are authorized to use your information only as necessary to provide these services to us.
3.2 Legal Requirements
We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Protection of Rights
We may disclose your information to protect the rights, property, or safety of us, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
4. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will delete it or anonymize it so that it can no longer be associated with you.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us at qinghuizhushou1046@163.com.
We will respond to your request in accordance with applicable laws.
6. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at qinghuizhushou1046@163.com.