FileXpress - Privacy Policy

Privacy Policy

This Privacy Policy explains how FileXpress ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use the App:

1.1 Personal Information

We do not collect personal information such as your name, email address, or phone number unless you voluntarily provide it to us (e.g., when contacting customer support). If you choose to contact us, we may store your communication and any personal information you provide to respond to your inquiry.

1.2 Usage Data

When you use the App, we may automatically collect certain information about your device and usage patterns ("Usage Data"). This may include:

Device model, operating system version, and unique device identifiers
Information about your use of the App, such as features accessed, files transferred, and actions taken
Network information, including IP address and network type (e.g., Wi-Fi, cellular)
Crash reports and error logs to help us improve the App's performance

1.3 Local File Data

The App allows you to manage and transfer files stored locally on your device. We do not access, store, or transmit your local files unless explicitly authorized by you for the purpose of transferring files between devices on your local network. All file transfers occur directly between devices using peer-to-peer technology and do not pass through our servers.

1.4 OCR Processing Data

When you use the AI-Powered OCR feature, text extraction is performed locally on your device. We do not send the images or extracted text to our servers unless you choose to share the extracted text through the App's sharing features. In such cases, the data is only transferred to the recipient you select.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide and Improve the App

We use Usage Data to understand how users interact with the App, identify issues, and improve its functionality, performance, and user experience. This includes fixing bugs, optimizing features, and developing new tools to enhance file management and transfer capabilities.

2.2 To Provide Customer Support

If you contact us for support, we use the information you provide to respond to your inquiries, resolve issues, and provide assistance. This may include referencing your communication history and any relevant Usage Data to better understand and address your concerns.

2.3 To Ensure Security

We use information to monitor and prevent security threats, fraud, and unauthorized access to the App. This helps us protect both our users and the integrity of the App.

2.4 For Legal Compliance

We may use or disclose information if required by law, such as to comply with a subpoena or other legal obligation, or to protect our rights, property, or safety, or that of our users or others.

3. How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption of data transmitted between devices during peer-to-peer file transfers
Local processing of sensitive data (e.g., OCR text extraction) to minimize data transmission
Implementation of security best practices in App development and maintenance
Restricting access to collected information to authorized personnel only

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

4.1 Service Providers

We may engage third-party service providers to assist us in operating the App, such as analytics providers to help us understand usage patterns. These service providers have access to Usage Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information.

5. Your Choices and Rights

You have certain rights regarding your information, including:

5.1 Access and Correction

You may request access to the personal information we hold about you or ask that we correct any inaccuracies. To do so, please contact us at the email address provided below.

5.2 Deletion

You may request the deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable law.

5.3 Opt-Out of Data Collection

You can limit the collection of Usage Data by adjusting your device settings (e.g., disabling analytics in the App's settings). However, some features of the App may not function properly if certain data collection is disabled.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

wenjiankuaidi1907@163.com

本隐私政策解释 FileXpress（"我们"、"我们的"）在您使用我们的移动应用程序（"应用"）时如何收集、使用和保护您的信息。使用本应用即表示您同意按照本政策收集和使用信息。

1. 我们收集的信息

当您使用本应用时，我们可能会收集以下类型的信息：

1.1 个人信息

我们不会收集您的姓名、电子邮件地址或电话号码等个人信息，除非您自愿向我们提供（例如，联系客户支持时）。如果您选择联系我们，我们可能会存储您的通信内容和您提供的任何个人信息，以回应您的咨询。

1.2 使用数据

当您使用本应用时，我们可能会自动收集有关您的设备和使用模式的某些信息（"使用数据"）。这可能包括：

设备型号、操作系统版本和唯一设备标识符
关于您使用应用的信息，例如访问的功能、传输的文件和采取的操作
网络信息，包括 IP 地址和网络类型（例如 Wi-Fi、蜂窝网络）
崩溃报告和错误日志，以帮助我们改进应用性能

1.3 本地文件数据

本应用允许您管理和传输存储在设备本地的文件。除非您明确授权我们为在本地网络上的设备之间传输文件的目的访问，否则我们不会访问、存储或传输您的本地文件。所有文件传输均使用点对点技术在设备之间直接进行，不会通过我们的服务器。

1.4 OCR 处理数据

当您使用 AI 驱动的 OCR 功能时，文本提取在您的设备上本地执行。除非您选择通过应用的共享功能分享提取的文本，否则我们不会将图像或提取的文本发送到我们的服务器。在这种情况下，数据仅传输到您选择的接收者。

2. 我们如何使用您的信息

我们将收集的信息用于以下目的：

2.1 提供和改进应用

我们使用使用数据来了解用户如何与应用交互，识别问题，并改进其功能、性能和用户体验。这包括修复错误、优化功能以及开发新工具以增强文件管理和传输能力。

2.2 提供客户支持

如果您联系我们寻求支持，我们使用您提供的信息来回应您的询问、解决问题并提供帮助。这可能包括参考您的通信历史和任何相关使用数据，以更好地理解和解决您的问题。

2.3 确保安全性

我们使用信息来监控和防止安全威胁、欺诈和对应用的未授权访问。这有助于我们保护用户和应用的完整性。

2.4 法律合规

如果法律要求，我们可能会使用或披露信息，例如遵守传票或其他法律义务，或保护我们的权利、财产或安全，或我们的用户或他人的权利、财产或安全。

3. 我们如何保护您的信息

我们采取合理措施保护您的信息免受未授权访问、使用或披露。这些措施包括：

点对点文件传输期间设备之间传输的数据加密
敏感数据的本地处理（例如 OCR 文本提取）以减少数据传输
在应用开发和维护中实施安全最佳实践
仅允许授权人员访问收集的信息

然而，互联网上的任何传输方法或电子存储都不是完全安全的。虽然我们努力保护您的信息，但我们不能保证其绝对安全性。

4. 信息共享

未经您同意，我们不会出售、交易或以其他方式向第三方转让您的个人信息，除非如下所述：

4.1 服务提供商

我们可能会聘请第三方服务提供商协助我们运营应用，例如分析提供商帮助我们了解使用模式。这些服务提供商仅为代表我们执行任务而访问使用数据，并有义务不披露或用于任何其他目的。

4.2 法律要求

如果法律要求或响应公共当局的有效请求（例如法院或政府机构），我们可能会披露信息。

4.3 业务转让

如果我们参与合并、收购或出售全部或部分资产，您的信息可能作为该交易的一部分被转让。我们将通过电子邮件和/或应用中的显著通知通知您任何此类所有权或控制权的变更。

5. 您的选择和权利

您对您的信息拥有某些权利，包括：

5.1 访问和更正

您可以请求访问我们持有的关于您的个人信息，或要求我们更正任何不准确之处。为此，请通过下面提供的电子邮件地址与我们联系。

5.2 删除

您可以通过联系我们请求删除您的个人信息。我们将根据适用法律回应此类请求。

5.3 选择退出数据收集

您可以通过调整设备设置（例如在应用设置中禁用分析）来限制使用数据的收集。但是，如果某些数据收集被禁用，应用的某些功能可能无法正常运行。

6. 儿童隐私

本应用不面向 13 岁以下儿童使用。我们不会故意收集 13 岁以下儿童的个人信息。如果我们意识到我们收集了 13 岁以下儿童的个人信息，我们将采取措施删除此类信息。

7. 本隐私政策的变更

我们可能会不时更新我们的隐私政策。我们将通过在此页面上发布新的隐私政策并更新本政策顶部的"最后更新"日期来通知您任何变更。建议您定期查看本隐私政策以了解任何变更。本隐私政策的变更在此页面发布时生效。

8. 联系我们

如果您对本隐私政策或我们的数据 practices 有任何问题或疑虑，请通过以下方式联系我们：

wenjiankuaidi1907@163.com